1. About the service
Science Boost Academy provides GCSE Science tuition and supporting revision tools and resources. The service may include live tuition, access to the Science Boost revision app, revision sheets, practice questions and other learning materials.
2. Parent or guardian responsibility
Where the student is under 18, the parent or guardian who books or pays for the service is responsible for the account and for agreeing to these terms on the student's behalf.
Parents and students should provide accurate information and tell Science Boost Academy if important account or contact details change.
3. Tuition bookings and payment
Prices and the services included will be those shown on the website or otherwise agreed when tuition is booked. Payment arrangements, lesson frequency and any specific booking conditions will be confirmed when the place is arranged.
If a payment becomes overdue, access to paid tuition, the app or associated resources may be paused until the account is brought up to date.
4. Cancellations and rescheduling
Any cancellation, rescheduling or notice arrangements communicated when tuition is booked form part of these terms. If no specific arrangement has been agreed, please contact Science Boost Academy as soon as possible if a student cannot attend a lesson.
Where Science Boost Academy has to cancel a lesson, a suitable replacement, rescheduled session or appropriate credit/refund will be offered where applicable.
5. App access
Science Boost app access is intended for the student account for which it was provided. Login details must not be shared with other people or used to give unauthorised access to the service.
App access may be included with tuition and may end when the associated tuition arrangement ends, unless another arrangement has been agreed.
6. Student conduct
Students are expected to behave appropriately during live sessions and when using group features. Science Boost Academy may restrict access where an account is used abusively, disruptively, dishonestly or in a way that affects the safety or experience of other students.
7. Leaderboards and group features
The app may include group leaderboards showing limited information such as display name, avatar, XP and percentage correct to other students in the same tuition group. More detail is provided in the Privacy Policy.
8. Learning materials and intellectual property
Science Boost Academy lessons, app content, revision sheets, graphics, question banks and other supplied materials are for the student's personal educational use. They must not be copied, resold, published, uploaded elsewhere or distributed commercially without permission.
9. Educational outcomes
Science Boost Academy is designed to support learning, revision and exam preparation. Progress depends on many factors, including attendance, practice, prior knowledge and individual circumstances. No particular examination grade, mark or result is guaranteed.
10. Availability and changes
We aim to keep the website and app available and working reliably, but uninterrupted access cannot be guaranteed. Maintenance, security updates, third-party service outages or technical problems may occasionally affect availability.
We may make reasonable changes to lessons, app features, resources or technology where needed to improve, maintain or secure the service.
11. Privacy
Personal information is handled in accordance with the Science Boost Academy Privacy Policy.
12. Liability and consumer rights
Nothing in these terms limits rights that cannot legally be excluded under UK consumer law. Science Boost Academy is not responsible for losses caused by matters outside its reasonable control, but this does not exclude liability where the law does not allow it to be excluded.
13. Ending access
A parent may end the tuition arrangement in accordance with any booking or cancellation terms agreed. Science Boost Academy may suspend or end access where fees remain unpaid, an account is misused, or continuing the service would be unsafe or unreasonable.
14. Changes to these terms
These terms may be updated as the service changes. Material changes affecting an existing paid service will be communicated where appropriate.
15. Governing law
These terms are governed by the law of England and Wales. Nothing in this section removes any mandatory rights a consumer has under the law that applies to them.
16. Contact
Questions about these terms can be sent to hello@scienceboostacademy.co.uk.